About Us
Your partner in operational optimization, process management, and innovative software solutions.
- Cost-effective solutions without any compromise on quality
- Trusted partnership in catalyzing efficiency and optimizing business processes
- Proven success in managing CargoWise activities, as well as developing innovative solutions across multiple software systems
Our Commitment
We stand firm in our commitment to embody the next generation of BPO services. Our approach is vibrant, our processes are driven by efficiency, and we place great emphasis on clear communication, swift response times, and transparent processes.
Cutting-edge technologies in sync with industry best practices
Skilled and dedicated workforce fostering an environment of efficiency
Clear communication channels, rapid response times and transparent processes
Our Core Expertise
At Next-Gen BPO, we have mastered the industry-leading software, CargoWise. Our team of highly skilled professionals ensures seamless workflows, efficient order management, accurate financial reporting, and compliant customs procedures, all integral components of an efficacious logistics operation.
Unleashing the full potential of CargoWise for logistics operations
Delivering seamless workflows and efficient order management
Ensuring accurate financial reporting and compliance-driven customs procedures
BEYOND CARGOWISE
Our expertise doesn't stop with CargoWise. We extend our realm of services to a diverse range of areas, including data inputting across various software systems, the intricacies of procurement, tender management, and diligent auditing.
Turning your tech vision into tangible, high-performing solutions
Software & application development
We understand the transformative power of customized software solutions. Our team of accomplished programmers and developers is poised to cater to your unique requirements. Whether it's a need for bespoke software or specially curated applications, we're here to bring your vision to life.
Overcoming OPERATIONAL OBSTACLES
High Labor Costs
Totalling the cost of salaries, paid vacations, government charges, employee benefits, etc. can prove cost prohibitive.
Underutilization of ERP
Most businesses use only 28% of their ERP, yet pay full price and don’t get the most out of their system
Lack of Internal Visibility
Lack of clarity on business operational and financial performance, milestones tracking and KPI measurement
Business Scalability
Navigating the costs of infrastructure, office management, internal staff, etc. to grow and scale the business
SOLVING BUSINESS CHALLENGES TOGETHER
BUSINESS PROCESS OUTSOURCING
We handle your Forwarding operations from job creation to job closure. Whatever your ops team does, we can do it. We use your ERP at the highest efficiency level.
100% CLIENT DATA PROTECTED
You get your own dedicated staff, bio secure office, no unauthorized access, onsite cameras to view operations. Your data, IP, information, all secure.
EASY SCALABILITY
We manage your operations; you focus on sales and growth of your business. Your success is our success, we can easily scale to meet your needs.
HIGHLY COST EFFECTIVE
MILESTONES, KPI’S & EXCEPTIONS
Our business partnership is defined, executed and managed against strict KPIs and milestones.
LIVE CHAT SUPPORT FOR YOUR CLIENTS
We offer real-time support to your shipping and logistic clients across live online chat, telephone and email. Free up your time to focus on your core business.
YOUR BUSINESS NEVER SLEEPS – ALWAYS ON
We can work for any time zone, handle any operational tasks, customs or port reporting requirements for all types if shipments.
CONTACT US!
LET’S STEP INTO THE FUTURE TOGETHER
Explore how our blend of expertise, dedication, and innovation can empower your logistics company and beyond. Let us join forces in crafting the future of your business.
Luxembourg
info@nextgen-bpo.com